Shipping policy
At Ramakart, we are committed to delivering your orders quickly and securely. Please read our shipping policy below.
Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During sales or festive seasons, processing may take slightly longer.
Delivery Time
Estimated delivery times are:
- Metro Cities: 3-5 business days
- Other Cities & Towns: 5-8 business days
- Remote Locations: 7-10 business days
Delivery times are estimates and may vary due to weather, courier delays, or unforeseen circumstances.
Shipping Charges
- Free Shipping on eligible prepaid orders.
- Shipping charges (if applicable) will be displayed at checkout before payment .
Order Tracking
Once your order has been shipped, you will receive a tracking number via Email, SMS, or WhatsApp (where available). You can use this tracking number to monitor your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, the package may be returned to us.
Incorrect Shipping Information
Please ensure your shipping address and contact number are accurate before placing your order. Ramakart is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Damaged or Missing Items
If your order arrives damaged, defective, or with missing items, please contact our customer support within 48 hours of delivery. Kindly provide:
- Your Order Number
- Photos or an unboxing video showing the issue
- A brief description of the problem
Our team will review your request and assist you with a replacement or resolution.
Delivery Areas
We currently ship across India. Delivery availability may vary for certain remote locations.
Contact Us
If you have any questions about your shipment or need assistance with your order, please contact our customer support team.
Thank you for shopping with Ramakart. We appreciate your trust and look forward to serving you.